Privacy Policy

    Last Updated: 5 March 2026

    1. Introduction

    Welcome to KCS Meet ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video conferencing services.

    This policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).

    2. Information We Collect

    We collect the following types of information:

    • Personal Information: Name, email address, and profile picture (via Clerk authentication).
    • Meeting Data: Audio and video streams, chat messages, and poll responses. Video and audio streams are processed in real-time and are not stored unless a recording is explicitly initiated by the meeting host.
    • Payment Information: If you use Super Chat, transaction details are processed by our payment gateway (Cashfree). We do not store your credit card or banking details on our servers.
    • Technical Data: IP address, browser type, device information, and usage logs for security and performance monitoring.

    3. How We Use Your Information

    • To provide and maintain our video conferencing service.
    • To facilitate account creation and authentication.
    • To process payments and donations via Super Chat.
    • To prevent fraud and ensure the security of our platform.
    • To comply with legal obligations and enforce our Terms of Service.

    4. Disclosure to Third Parties

    We may share your information with the following third-party service providers who assist us in operating our platform:

    Service ProviderPurpose
    ClerkUser Authentication & Management
    Stream.ioVideo & Audio Processing, Recording Storage
    SupabaseDatabase, Real-time Chat, & Polls
    CashfreePayment Gateway Processing
    VercelHosting & Analytics

    5. Grievance Redressal

    In accordance with the Information Technology Act, 2000 and Rules made thereunder, if you have any grievances or concerns regarding your data or content on our platform, please contact our Grievance Officer:

    Title: Grievance Officer

    Email: grievance@krishnaconsciousnesssociety.com

    Address: Krishna Consciousness Society, [Insert Physical Address], India

    We will acknowledge your complaint within 24 hours and dispose of it within 15 days of receipt.

    6. Data Security & Retention

    • We use industry-standard encryption (TLS 1.2+) for data in transit and AES-256 for data at rest where applicable.
    • Meeting recordings are stored securely and are accessible only to authorized users.
    • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.